Derby Communications (India) Pvt. Ltd.. — Proper service and in time work

Address:520012
Website:<www.derbyindia.com>

I was contacted by these fraud on saturday (14/03/2015).At first a person talks very professionally saying that he is from visa/master card India department and tells that there is a special offer in your card given based on your good credit history.As I was having a good credit repayment history I was excited by the offer.The offer that these told me are 6, 999 rupees package which includes reward points worth 6, 999 rupees, 2 holiday packages for 3 days and 2 night domestic and international, then free gift choosen from 7 items in basket, free Religare health check up worth rupees 2, 500, Gift card which offers discount upto 30% for all online shopping and a dinning plus card.After telling these offers they won't let you cut your call and they won't let you decide.They simply play with our excitement and tell all the stories to let us go for this offer.Then after you say 'yes', you will be called by other person from derby communications India Private limited (www.derbyindia.com) and tell that visa/mastercard department have confirmed that you are interested in our offer so he will ask you to pay the 6, 999 rupees.Then you will be redirected to IVR transaction (Interactive Voice Response) where a telephonic recorded voice will ask all your card details including expiry date and cvc number.This is where I got very sceptical and told him that I won't give my details.But he told that I can trust them completely without any issues and that they are doing this service for past several years in collaboration with visa and master card departments.Unfortunately I gave all the details as I was not aware of such frauds before.Then they ask you to type in OTP password received in my mobile.I told that too and then my money is gone.I am writing here so that you people be aware and ignore these cheating .After wards I blocked my card as my details has been stolen by them trickily.Please don't fall pray to such fraud activities.This must be stopped.
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sorry for the given date and the diesels.they deducted the amount on 27/10/15 still they didn't respond properly and the didn't solve it,
of the the amount
Order ID 8420205.
payment of Rs.7999 /-
Date 10/27/2015
i am sending the mail details please do the need full

a.srinivau nayak
[protected]
vijayawada(a.p)

Dear Mr. NAYAK,
This s further to or telecom and your notification on web, we would like to share that we had dispatched your welcome kit on 16th November 2015 via first flight bearing consignment no B[protected] which got returned to our office on 16th... please find the pod from the service provider as below, with stating thatthe door was closed..

hence we re re dispatching your kit via Blue Dart, today.

We apologize for the inconvenience that you would have gone through due to late dispatch and subsequent delivery due to heavy festive season... we hope that you shall understand and give us one more chance to stand upto your expectations..

For any further query or assistance do pls feel free to Call us on[protected] between 10:00 AM to 6:00 PM, Monday to Saturday or write to us at [protected]@derbyindia.com

Best Regards

Derby Communication India Private Limited
Manager of customer care.
DERBY COMMUNICATIONS(I) PVT LTD is a BIG FRAUD COMPANY Fooling ppeople with useless offers and fake package
Government please take action on such typpe of company .they took my 7999 yesterday and asked me will be sending me details by tomorrow.Praying sairam and hoping for best don't want to bad for them as we should take step against this kind of people by giving FIR and by introducing media.
Nonsense, edit God should do the same with them .I won't leave them I have some more details and I also know some media and police people who said if they will not give my Money back they Wil help me at least their bad time came up .
I[censored] r doing business be truthful and trustworthy instead of loosing customers u will make more customers.I m waiting as informed over my mail I should get back my money by 11am on 14thjune2016.if not I m not that person who will leave you all without giving u punishment .I was surprised one lady was also involved in this .Shame on you.you should nt get birth as a girl .it's really made my day such worst level that I m praying God should bless u .
Mr Nayak ..I faced today the same issue copy paste of yours but at last they sent me mail that they Wil return my money by tomorrow.I mean on 14jun2016.I hv started contacted social media and I will fight until I will teach them and I m just waiting for tomorrow.Shame on u all the way you are loosing ur dignity and respect for some money shake and after all there is end came now for u .it's my open challenge if I m not getting my money by tomorrow 11am I Wil show you the Arnav Goswami show for your work.And u 'll see what a girl can do ?
Shame on you we are wriiting here complains and heading in the website you have given good work.I don't have any words for all of you.Today I m just making you aware if by tomorrow 10am I m not getting back my money which you informed via mail you will see my manager habit and which level I will drag u all.Tomorrow with it name and employees I'd I will post the details and gradually I will do everything in all my way and u ll forget this habit till ur next 10birth.thank god I hv not given u my correct mail id, correct home address, and correct card details also .

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    +91 22 6660 7777
    +91 11 4617 4100 (Customer Support)
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    909 Raheja Ctr, N. Point, Mumbai, Maharashtra, India - 400021
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