Destination International Packers And Movers — urgent - consignment no. 108 - not delivered more than 20 days

Address:05, Flat No. 43, Sect. No. 23, Maini Compound, Transport Nagar Pune, 411044
Website:www.destinationpackers.com

Hi,
I have been shifting my household things from pune, maharastra to trichy, tamil nadu. While browsing i received your message with a few numbers. Among them was - destination international packers and movers, nigdi, pune.

Mr. Suresh[protected] contacted me and told me the details and so it was booked as your site also recommended.

The consignment was shipped on may 2nd from aundh, pune, maharastra. Consignment number - 108
The payment of rs. 24940 has been paid by electronic transfer and + rs. 700 in cash towards insurance. The bills have been attached for reference.

Mr. Suresh informed me that the things will reach trichy, tamil nadu in 4 working days. But once i did the payment i have received no tracking number of the consignment paid and shipped.

I have been trying to reach mr. Suresh for the past 15 days and he is not picking the call. He is just cutting the calls, which is just unprofessional for such a business. The other two numbers provided in the bill is not existing ([protected], [protected]). There is no reply to any of my messages also regarding the tracking number or the acknowledgment of the payment and the updated on the consignment.

On thursday, may 9th, 2019, around 11 am, when i tried to speak to mr. Suresh, he just picked up and said it will reach in two days and disconnected the call immediately without even answering the tracking number or where is the consignment now.

The website (www.destinationpackers.com) of destination packers and movers doesn't work either is the email id ([protected]@gmail.com) provided genuinely. Email sent to them are bouncing back.

It has been more than 20 days since i shipped my things on may 2nd, 2019 and still no update also on the tracking number or when the things will be delivered.

Logisticmart says mr. Suresh is busy with his marriage and so he can't respond to my calls or them. Is this professional way of dealing a customer after taking the order.
If he is busy with his marriage why did he accept the consignment?

Please help me as i'm stranded as there is no reply from logisticmart and destination packers.

Thanks,
Tj david
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Sep 16, 2019
Updated by TJdavid
Please take a look at the pictures below.

They didn't pick up the call even for the complaint booking or return a call or refund amount. Please don't select this courier for your services. It's the worst experience. And even after insisting many times his unprofessional staff have sent the boxes without wrapping it with plastic or bubble top covering. If you notice in the picture there is a yellow sack bag. The things of one box was transferred to the yellow sack bag went it came to my house for delivery as the box was fully damaged and unable even to download or carry it out of the lorry.

Complaint comments 

Comments

I also experienced bad service from Destination packers. Delay in service and damage of goods. No compensation was paid for the damage. Lot of extra amount was charged for Challan and for Mathadi.
TJdavid's [Complaint's author] reply, Sep 16, 2019
Please take a look at the pictures below.

They didn't pick up the call even for the complaint booking or return a call or refund amount. Please don't select this courier for your services. It's the worst experience. And even after insisting many times his unprofessional staff have sent the boxes without wrapping it with plastic or bubble top covering. If you notice in the picture there is a yellow sack bag. The things of one box was transferred to the yellow sack bag went it came to my house for delivery as the box was fully damaged and unable even to download or carry it out of the lorry.

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    Contact Information

    05, Flat No. 43, Sect. No. 23, Maini Compound, Transport Nagar Pune, Pune City, Maharashtra
    India
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