Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — dhfl home loan code 905

SachinChouhan

from Noida, Uttar Pradesh

Address:	Rewari, Haryana
Website:	DHFL

I have taken a home loan (905) which was insured with an amount of rs. 94505/- for 20 years.
Now, i have closed the loan in about 3 years and 5 months, an amount of rs. 39407/- only refunded against the above insured amount (I. E. Rs. 94505). I contacted many time over phone and mails to dhfl executive/customer care but no one replying and providing the details. There is no clarity for the amount charges by dhfl.
Consumer court is requested to instruct the dhfl for providing clarity.

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Oct 3, 2018

Complaint marked as Resolved

They provide calculation sheet of surrender value. For the readers:- With my experience with DHFL, I would like suggest to not go with DHFL loan.

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Sep 22, 2018

Updated by SachinChouhan This is in reference to the home loan code 905, i would like inform you that last disbursement date of the loan was 31.01.2015 and the cheque handed over on 05.02.2018 to the seller. The emi amount of rs. 32121/- was deducted on 11.02.2018 (Just 6 day after). It seems that the emi amount was deducted in advance. I have sold the property on 06.07.2018, however an advance emi with some additional amount was charged during settlement. Dhfl raised a foreclosure amount of rs. 1495505/-, however outstanding amount on july’18 was rs. 1476765/- (I. E. Opening balance).

I contacted over telephone and mails regarding clarification of these charges, but did not get any response from dhfl.

Dhfl is requested to re-calculate the loan amount settlement and furnish the details of amount charged by dhfl.

Regards,
Sachin chouhan
Mb. [protected]

Verified Support

Sep 24, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Sachin,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan application number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team

Sep 27, 2018

Updated by SachinChouhan I already mentioned that i tried to contact to DHFL over telephone and mail (i.e. [protected]@dhfl.com) many times, but did not get the response. The record of mails and telephone is available with me.

Now, you are saying that i have to mail at [protected]@dhfl.com. What is this?

Don't give a standard formatted reply. resolved the issue.

You can contact me at [protected]@gmail.com or at [protected].

Regards,
Sachin Chouhan
[protected]

Verified Support

Oct 01, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Sachin,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team