[Resolved]  Dewan Housing Finance Corporation [DHFL] — bride for processing home loan

Address:Gwalior, Madhya Pradesh, 474001
Website:www.dhfl.com/promotion/campaign/?utm_source=Google&utm_medium=CPC&utm_campaign=CN~Brand_DHFL

Hello,

With reference to my house loan.

I was charged incorrectly for processing fee

1) for first time provided the draft of rs.2950 in favour of diwan finance in december 2017
2) charged for rs 4500 for agreement with dhfl - (Stated by the dhfl agent that it is required)
3) on the name of legal fee he asked for rs.3500- (For verification done by lawyer)

Again he asked that for noc and clearance from all the department s will be done and for that he asked rs.4500 again, which i denied to give.

Now interesting thing is that from november 19, 2017 i was billed for first installment, and then he asked me that again an agreement is required to release the payment and asked for money which i refused.

For every single step the agent ask for money which seems, somthing is wrong with the process.
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Sep 23, 2018
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Rajesh,

We are keen to assist you with your concern. Kindly share us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Aug 17, 2018
Updated by rajeshpsc
everything has been given, please check your email: loan account number is:00004423
Verified Support
Aug 21, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Rajesh,

We would like to inform you that we are yet to receive your email ID, mobile & loan account number. Please share the same as it will help us get in touch with you at the earliest.

Regards,
DHFL Team
Aug 22, 2018
Updated by rajeshpsc
everything has been given, please check your email: loan account number is:00004423

email: [protected]@gmail.com
Verified Support
Aug 23, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Rajesh,

Your query is o[censored]tmost importance to us. However as we have not received your email ID, mobile & loan account number, your concern has been closed from our end.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Aug 24, 2018
Updated by rajeshpsc
everything has been given, please check your email: loan account number is:00004423

email: [protected]@gmail.com
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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