[Resolved]  Dewan Housing Finance Corporation [DHFL] — Cheating In loan & insurance

Address:Thane, Maharashtra, 401209

Main Rana pratap singh, ne ek Flat- Room No. 602, Dew Berry Bldg. No. 5, Yashvant gourav complex, Fine fiesta road, Nile more, Taluka- Vasai-, Nallasopara- west, Dist. - Palghar, Maharashtra, men 05.07.2015 ko M/s. Darshan developers se 80% work completed 1-BHK flat book kiya, jisko 775 Sq. Ft. Built up area bataya gaya, jisme Area -775 X Rate -3500 = 27, 12, 500 + 3, 20, 300/- Black money = 30, 32, 800/- rupaye final huva, jisme 1 sal ka maintenance aur Society charges samil hai.
Registration ke liye Builder ne 6 mahine ka time diya aur maine December 2015 tak Builder ko 3, 12, 500/- rupaye Cash- Black money, 3, 60, 000/- rupaye Chaque- Down payment, 1, 68, 300/- rupaye Bank transfer- Stamp duty & Registration fees & 1, 52, 000/- rupaye Cash- Vat & Service Tax ke rup me Total= 9, 92, 800/- rupaye diye aur loan ke liye 20, 40, 000/- rupaye Balance tha.
Builder ne loan ke liye DHFL Bank ko propose kiya, Bank agent ne mere aur mere chote bhai ke documents ko liye aur bad me ek letter diya jisme approx 21, 52, 600/- rupaye approve hua hai.
DHFL agent ne ek din mujhe aur mere chote bhai ko sare original documents aur cheque book ke sath DHFL Bank branch, Vasai-East, me bulaya aur 70-80 page ke Blank form par signature karne ko kaha, jispar maine Padhakar signature karne bat kahi to agent ne ki abhi time nahi hai, Ye ek proses hai, bad me ek copy aapke ghar pe de dunga, aap check kar lena.
Kuchh paper insurance policy ke the jisko maine lene se inkar kiya kyoki mere pas pahle se hi term aur life insurance policy thi, to agent ne kaha ki bina hamare insurance policy ko liye apka loan pass nahi hoga, apke liye mai monthly mode par kar dunga aap jab chahe policy band kar dena.
Registration (08.01.2016) ke bad Builder ne apne letterhead par 90% work completion ka demand letter diya, jisme Builder ne loan amount se 90% ke hisab se 18, 00, 000/- manga tha.
Mere salary a/c se 20, 489/- DHFL Bank ko kata to maine agent se bat ki, to usne bataya ki ham 90% demand letter par hi 100% payment de dete hai. Isliye aapka EMI katega. Agent se kaha ki aap mera insurance policy band karwaiye, possession dikhaiye aur mera interest rate kam karaiye, to usne kaha aap jakar builder aur Bank se miliye mere hath me kuchh bhi nahi hai. Iske bad maine EMI hold karane aur Bank ke khilaaf Court me jane ki bat kahi, to agent ne kaha ki aap kuchh bhi nahi kar sakate aap EMI hold karoge to bank aapki flat se recovery kar ke apna paisa vasul legi aur court me hamara legal department dekh lega.
Maine eske DHFL Nodal officer ko bhi email kiya, unki taraf se 4 din ka time manga gaya, lekin aaj ek week ho chuka hai, koi reply nahi aaya.
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Apr 30, 2017
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Ranapratap Singh,

We are keen to assist you with your concern. Kindly message us your email ID, mobile & loan a/c no. so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Verified Support
Mar 22, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Ranapratap Singh,

We would like to inform you that we are yet to receive your contact details. We request you to share the details with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Verified Support
Mar 29, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Ranapratap Singh,

Your complaint is o[censored]tmost importance to us. However as we have not received your contact details. Your complaint has been closed from our end.

Kindly get in touch with our customer care team on [protected]@dhfl.com or via phone[protected] for further assistance.

Regards,
Team DHFL
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