Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — closure of loan amount

yougesh_babu

from Thanjavur, Tamil Nadu

Address:

DHFL chennai kodambakkam, 600118

I have taken home loan on 2017 and recieved pmsy subsidy end of december2018, while approached the chennai branch for loan closure in july 2019. They informed iam not eligible for pmsy subsidy scheme and reverse back your the subsidy and loan closure amount will be added and how is it fair after getting the subsidy from the govt. While conducting customer care there are informing your loan closure amount including subsidy and the branch people are denying that customer care information is wrong.
Kindly resolve the issue for loan closure, this kind of practice from dhfl will dissatisfy the customer for taking loan.

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Sep 22, 2019

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2019

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Customer,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan application number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team