[Resolved]  Dewan Housing Finance Corporation [DHFL] — complaint against fake promises by dhfl since 1 year

Address:New Delhi, Delhi, 110058

As our emails blocked by nodal officer, dhfl response, mayank kumar, ajay since 3 months now...
Making fool of customers after collecting ecs form 3rd time in 1
year- blocking email of customers when noone able to respond at dhfl...
Our loan a/c ecs forms getting signed by dhfl every 4-5 months thrice, taking cheques from us but not presenting ecs since 1 year..

Great torture, harrassment everytime...
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Aug 6, 2018
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Customer,

We are keen to assist you with your concern. Kindly share us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Verified Support
Jul 04, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Customer,

We would like to inform you that we are yet to receive your email ID, mobile & loan account number. Please share the same as it will help us get in touch with you at the earliest.

Regards,
DHFL Team
Jul 05, 2018
Updated by Jasneetk
OUR EMAIL ADDRESS IS [protected]@gmail.com WHICH U HAVE ALREADY BLOCKED...HOW CAN WE EMAIL U...????????????????????????? SEE BELOW...

[protected] Forwarded message[protected]
From: Mail Delivery Subsystem <[protected]@googlemail.com>
Date: Fri, Jun 29, 2018 at 3:45 PM
Subject: Delivery Status Notification (Failure)
To: [protected]@gmail.com

Error Icon
Message blocked
Your message to [protected]@dhfl.com has been blocked. See technical details below for more information.
The response from the remote server was:
550 5.7.1 Service unavailable, Client host [74.125.82.67] blocked using Customer Block list (AS[protected] [MA1IND01FT004.eop-IND01.prod.protection.outlook.com]

Final-Recipient: rfc822; [protected]@dhfl.com
Action: failed
Status: 5.7.1
Remote-MTA: dns; dhfl-com.mail.protection.outlook.com. (23.103.140.138, the
server for the domain dhfl.com.)
Verified Support
Jul 05, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Customer,

As requested earlier, kindly share your mobile & loan account number as without which we're unable to get in touch with you.

Regards,
DHFL Team
Jul 06, 2018
Updated by Jasneetk
LOAN A/C[protected] SURINDER PAL
PLS DO NOT CALL AT MY NO. ONLY REPLY TO MY 50+ EMAILS WHICH U HAVE BLOCKED...???????????????
Verified Support
Jul 06, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Customer,

Your query is o[censored]tmost importance to us. However as we have not received your mobile & loan account number. Your concern has been closed from our end.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Jul 07, 2018
Updated by Jasneetk
LOAN A/C[protected] SURINDER PAL

ALREADY GIVEN - STILL U HAVE CLOSED AS THIS CONCERN DOES NOT BOTHER U AS YOU HAVE FULL AUTHORITY TO HARASS & TORTURE CUSTOMER TAKEN LOANS FROM DHFL...

GREAT CO.-DHFL
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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