[Resolved] Dewan Housing Finance Corporation [DHFL] — delaying returning of my original document | |||||
I am m bharani krishna murthy, resident of visakhapatnam availed home loan of rs.10, 00, 000/- vide file no vis/030857 in the year 2012 and a top up of amount rs.6, 00, 000/- vide file no. 00041347 in the year 2015. I have sent a request mail for my outstanding balance for pre closure on date 15.02.2018 and i have received a mail from dhfl on 21.02.2016 in response of my mail. I have received outstanding balance statement on 13.03.2018 and as furnished in the statement issued by dhfl i have paid in full through cheques on date 19.03.2018 and the payment receipts are attached. As more than one month past still my documents are with you and dhfl visakhapatnam branch staff are least responding to our queries. Though i have paid the full amount still dhfl is holding my original document for unknown reasons. I personally request you to intervene into the matter and minimize the losses occurred to me. Was this information helpful? | |||||
Jun 3, 2018 Complaint marked as Resolved Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint. Verified Support Apr 23, 2018 Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Bharani Krishna Murthy, We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number as well to help us trace your issue and resolve it at the earliest. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com. Regards, Team DHFL Verified Support Apr 26, 2018 Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Bharani Krishna Murthy, We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com. Regards, Team DHFL | |||||
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