[Resolved]  Dewan Housing Finance Corporation [DHFL] — dhfl cheater

Address:New Delhi, Delhi, +91

Serious fraud by dhfl - hi guys, i want to share something with all of you. The worst customer service experience i have ever faced in my life. I was struggling to get a home loan from centralized banks last years in 2017. But there fore i came through dhfl advertisements and promotions on tv's, newspapers etc. Every where i saw the great celebrity king khan the shahrukh promoting dhfl. But sorry to say, dhfl is the worst home loan financer in the world. Even worst customer service executives in the world. Dhfl charged amounts for property verification but never verified the property. Excutive, got some money from the builder then everything is ok from dhfl side. They disbursed loan amount to builder without permission. I tried contacting the executives over chat forum, where the executive promised to call within 24 hours, but unfortunately none of them turned up. Again i tried asking them and again they promised to call back and yet again failed to call. And still i haven't got a call from dhfl. I don't know why govt of india is allowing these kind of cheater in the indian market. They charged 42000/- towards insurance. When i told them that i do not need any insurance product with my home loan they said the loan will not be disversed if you do not take the insurance. It's a sheer blackmailing and cheating. There is no one to control these frauds. Rbi should take strict action against these jholchap companies and cancel their licences. After 6 month i paid complete home loan then collect noc and original documents from the branch. My experience is unforgettable with #dhfl

Thanks
Chandan
[protected]
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Jul 28, 2018
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Chandan Singh,

We have forwarded your query to the concerned team. However, request you to share your email ID and loan account number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Verified Support
Jun 27, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Chandan Singh,

Our team has addressed your concern via email. Request you to kindly acknowledge the same to help us assist you further. For further assistance, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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