Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — DHFL Home Loan

Mistry Arif

from Mumbai, Maharashtra

Address:	401107
Website:	www.dhfl.com

This is with regards to DHFL Home Loan A/c No. 00005354. The initial interest rate was 11.75% when we started the loan with an ammortization period of 15 years. Slowly and surely they changed the interest rate to 14.25% without periodically informing us and taking our approval. Last week when I asked them about the balance payment date they sent me an ammortization schedule showing the final completion in July 2030.
The current market interest rate is 8.65% which they are not ready to reflect on my home loan and reduce my EMI and duration.
Please help me.

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May 6, 2017

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2017

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Mistry Arif,

We have forwarded your query to the concerned team. However, request you to share your email ID and contact number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL

Verified Support

Apr 05, 2017

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Mistry Arif,

We understand that our customer care team has looked into your query and provided the best possible resolution via email. We hope we have been able to clarify the concern raised by you.

For any other account related query you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on[protected].

Regards,
Team DHFL