Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — dhfl home loan disbursement

dilipdubey

from Ghosi, Uttar Pradesh

Address:

Raebareli, Uttar Pradesh, 229001

I have taken home loan from dhfl in 2017. Initialy bank provided part payment in regular interval as construction work proceed. Now my construction work almost in completion phase dhfl stopped last disbursement amount without any reason. I ham facing lot of problem in last stage.
My loan a/c 00000025
File no. 00005564
Dileep kumar dubey
[protected]@gmail.com

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Apr 2, 2019

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2019

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Dilip,

We have forwarded your query to the concerned team. However, request you to share your mobile number to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL

Feb 11, 2019

Updated by dilipdubey Is there any time frame to resolve the problem or giving a generated reply for all customers?

Verified Support

Feb 11, 2019

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Dilip,

As requested earlier, we will need your contact number as it will help us to get in touch with you soon.

Regards,
DHFL Team

Feb 12, 2019

Updated by dilipdubey My contact no. is [protected] and I have already in contact with branch manager at Raebareli but they are saying that" we have already processed your case from our side. There is some issues at top level we dont know about that.'
Respose team is just copy and pasting messeges and your toll free no. showing that it is not exhist.

Verified Support

Feb 12, 2019

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Dilip,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Regards,
DHFL Team

Feb 13, 2019

Updated by dilipdubey I am waiting your concerned team"s 72 hours.

Feb 15, 2019

Updated by dilipdubey Dewan Housing Finance Corporation [DHFL] Customer Care's now wake up if your 72 hrs. completed.

Verified Support

Feb 18, 2019

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Dilip,

We have forwarded your query to the concerned team for resolution and they shall revert to you soon.

Regards,
Team DHFL

Feb 18, 2019

Updated by dilipdubey you have quoted same line as 'We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours" on 12.02.19. Now repeating same messege without any solution. I[censored] people are not able to resolve the queries the why responding so foolesilly.

Feb 18, 2019

Updated by dilipdubey You people never resolve any query.

Thanks
Worst Customer Care Team of the world.

Verified Support

Mar 01, 2019

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Dilip,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team