[Resolved]  Dewan Housing Finance Corporation [DHFL] — Dhfl not reduced ROI

Address:Gwalior, Madhya Pradesh, 474001

Hello,

Did government reduced rate of interest for New Users only ? Because this is the message I got from DHFL when I asked them to reduce my rate of interest as per latest government policy.

What have we done wrong ? Why new rate of interest is not applicable for existing users ? When I choose floating rate of interest during my disbursement, What to do you mean by floating rate of interest ? When government increases interest rate, that time Bank increase our rate of interest instantly
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May 19, 2017
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Sumit Kumar Upadhyay,

We are keen to assist you with your concern. Kindly message us your email ID, mobile & loan a/c no. so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Verified Support
Apr 12, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Sumit Kumar Upadhyay,

We would like to inform you that we are yet to receive your contact details. We request you to share the details with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Verified Support
Apr 18, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Sumit Kumar Upadhyay,

Your complaint is o[censored]tmost importance to us. However as we have not received your details your complaint has been closed from our end.

Kindly get in touch with our team on [protected]@dhfl.com or via phone[protected] for further assistance.

Regards,
DHFL Team
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