[Resolved]  Dewan Housing Finance Corporation [DHFL] — floating interest rate

Address:Rangareddy, Andhra Pradesh, 500097

I have took home loan - floating interest rate on nov 2016, however with in two months the interest rate have changed to 8.35% but in spite of consistence chasers dhfl did not change my interest rates. When ever i chase them they reply back stating "we are constantly monitoring the market conditions and earnestly seek to pass the benefit of any decrease in our cost of funds to the customer".
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Dec 16, 2017
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Nov 13, 2017
Updated by tejaraj6
Present paying 9.30% and Loan account number[protected]
Verified Support
Nov 14, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Tejaraj,

We have forwarded your concern to our team. However, request you to share your email ID and mobile number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com

Regards,
Team DHFL
Nov 14, 2017
Updated by tejaraj6
[protected]
[protected]@gmail.com
Loan no[protected]
Nov 15, 2017
Updated by tejaraj6
Any update from DHFL
Verified Support
Nov 15, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Tejaraj,

We have forwarded your concern to our team for resolution and they shall revert to you within 72 hours.

Regards,
Team DHFL
Verified Support
Nov 15, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Tejaraj,

We understand that our team has connected with you & addressed your concern. For any further assistance, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Complaint comments 

Comments

[protected]
Loan no 00004956
I want foreclosure letter on urgent basis it takes 15 days time
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Nov 22, 2017
Verified Support
Dear Swati Manoj Ghadi,

We are keen to assist you with your concern. Kindly message us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on 1800 3000 1919 or email us at [email protected].

Regards,
DHFL Team
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Nov 24, 2017
Verified Support
Dear Swati Manoj Ghadi,

We would like to inform you that we are yet to receive your email ID, mobile & loan account number. Please share the same as it will help us get in touch with you at the earliest.

Regards,
DHFL Team
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Nov 28, 2017
Verified Support
Dear Swati Manoj Ghadi,

Your query is of utmost importance to us. However as we have not receive your contact details. Your concern has been closed from our end.

Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

Regards,
DHFL Team

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    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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