Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — harracing for unnecessary ecs dishonour charge

G2jaanvi

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400051
Website:	www.dhfl.com

I would like to tell u dhfl ecs dishonored has not happened though dhfl are harracing me to pay the return charges for ECS and when i call on customer care even they are saying to pay the charges 1st ... where as i have shown then my bank account details on the date of ecs where it has not even hit so why n how they will charge me saying insufficient balance on 10th Dec and DHFL emi got dishonored u will pay the return charges for ECS dishonored i don't understand why they are doing this even my bank account shows there's sufficient balance on 10th Dec and ECS entry not even hit once so plz kindly help me what to do further

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jan 26, 2019

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Dec 19, 2018

Updated by G2jaanvi I called on customer care even they are saying to pay the return charges for ECS 1st when i hve already mailed them my acct passbook entries where it is not showing their ecs hit or dishonored my acct has sufficient balance on 10th Dec still they are asking me to pay

Verified Support

Dec 26, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Customer,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team

Dec 26, 2018

Updated by G2jaanvi I have already sent an email regarding my concerns but still I'm getting sms n calls to pay charches instead of my concerns i asked them to send me a proof frm ur end abt my dishonored ecs theres no reply but harassing to pay unnecessary charges..
My email id is [protected]@gmail.com kindly check my emails first regarding my loan and reply for that...