Dewan Housing Finance Corporation [DHFL] — home loan insurance

Address:

Kolkata, West Bengal, 700118

I had a housing loan ar Dhfl Rashbehari kolkata branch. On 13rd of Feb 2018 I had transfered this loan to some other bank and submitted my outstanding Loan amount. They had informed me that I am suppose to get my entire papers and NOC after 18 days of the submision of the draft. It's been 30 days( one month )now and I have not received any papers yet. I am continuously calling them up but they keep on telling me that my papers is on transit and has not come yet. Because their Audit was going the papers hasn't come and they had nothing to do from their side. On the other hand the bank who took over the Loan is asking for the papers since long. They don't usually rec calls and talks very indecently with me. Please take a note.