[Resolved]  Dewan Housing Finance Corporation [DHFL] — home loan loan code-2113

We have been giving lot of cheques to change the bank account and ecs details. Even though lot of follow the managers are not at all responsible to contact to customers. By knowingly they charge the interest charge of not giving the amount and cheque. Even though by email we received that the cheque was received on time. Collection team always calls and asking for the late payment fee. Its been more than 7 months we are following up to the concerned managers but no response and even they dont care about the things. The loan code is loan code-2113. Managers involved for the act are amiya. [protected]@dhfl.com
Sureshkumar. [protected]@dhfl.com
Santhosh. [protected]@dhfl.com
Was this information helpful?
No (0)
Yes (0)
Dec 30, 2017
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Lingaraj Khilar,

We would like to inform you that we have already responded to the applicant of the loan account on her registered email ID and clarified all the concerns regarding ECS activation and charges on her account.

Regards,
Team DHFL
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dewan Housing Finance Corporation [DHFL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1046
    Pending
    0
    Resolved
    738
    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
    View all Dewan Housing Finance Corporation [DHFL] contact information