[Resolved] Dewan Housing Finance Corporation [DHFL] — home loan loan code-2113
L
Lingaraj Khilar
We have been giving lot of cheques to change the bank account and ecs details. Even though lot of follow the managers are not at all responsible to contact to customers. By knowingly they charge the interest charge of not giving the amount and cheque. Even though by email we received that the cheque was received on time. Collection team always calls and asking for the late payment fee. Its been more than 7 months we are following up to the concerned managers but no response and even they dont care about the things. The loan code is loan code-2113. Managers involved for the act are amiya. [protected]@dhfl.com
Sureshkumar. [protected]@dhfl.com
Santhosh. [protected]@dhfl.com
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Dec 30, 2017
Complaint marked as Resolved
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Lingaraj Khilar,
We would like to inform you that we have already responded to the applicant of the loan account on her registered email ID and clarified all the concerns regarding ECS activation and charges on her account.
Regards,
Team DHFL
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