Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — Home loan with forceful insurance package inclusion

Munipally Sreekanth

Address:	500015
Website:	www.dhfl.com

I applied for Home loan(loan against property) from DHFL Hyderabad branch with sanction apllication number: 01358125, this loan is against purchase of plot, where the half the amount is paid to reputed construction firm(HPR infra ltd) and half is taken as loan for plot purchase . while at time of processing it is not mention that insurance is mandatory. but now there have included insurance amount of 23000 with loan amount of Rs.600000.

As per RBI norm, it is not mandatory to have a insurance with home loan and it totally depend on customer to take insurance or not. I want o bring this to your notice that some sales executive are forcefully including insurance amount on the loan amount.

please take necessary action and requesting to terminate my insurance and include only loan amount

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Nov 10, 2016

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2016

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Sreekanth,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL.

Verified Support

Oct 06, 2016

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Sreekanth,

We understand that our customer care team has looked into your query and provided the best possible resolution via email. We hope we have been able to clarify the concern raised by you.

For any other account related query you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on[protected].

Regards,
DHFL Team