Dewan Housing Finance Corporation [DHFL] — inappropriate work ethics

 
2 Reviews
 Rupashree N on Dec 8, 2018
The property is amazing and a worth buy... The work progress is also very good... But i would not rate it 5stars just because dhfl sucks... Dheeraj would only work in collaboration with them for financing.

Problems with dhfl (https://www.dhfl.com.)
1. Total harassment to customers
2. No communication flow, everything comes to you as surprise
3. Improper work ethics and this is a serious one
4. Ill trained employees
5. No appropriate hard or soft skills
6. No ownership of their work
7. You will have to keep chasing them for every piece of their deliverables
8. No processes in place, totally ill managed

Complaint Status


[Dec 08, 2018] Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Dec 10, 2018
Dear Rupashree,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on[protected] or email us at response@dhfl.com.

Regards,
DHFL Team
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

My home senctionon 13 sep.2018
But m not recived money or dd from bank.
When m calling. Then say just 2 days after 2 days later again 2 days.
Next 2 days after i will do police complain because my other booking paid maney it goes. Thnxx..
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Dec 12, 2018
Verified Support

Dear Prahlad,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on 1800 3000 1919 or email us at response@dhfl.com.

Regards,
DHFL Team

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    Customer satisfaction rating
    56%
    Complaints
    678
    Pending
    184
    Resolved
    331
    phone
    +91 22 6600 6999
    +91 22 6106 6800
    location
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
    Dewan Housing Finance Corporation [DHFL] - inappropriate work ethics