[Resolved]  Dewan Housing Finance Corporation [DHFL] — insurance premium charged but no policy provided even after the closure of loan.

Address:

DHFL, Opposite , B N College, Udaipur ( Raj.)

Sir,

I have taken home loan from dhfl, opposite b n college udaipur branch as detailed below:-
(A)
Sl. No. Loan account no. Balance transfer insurance premium total account closed on
1 [protected] 9, 50, 000.00 86, 137.00* 10, 36, 137.00 nov-2018
2 [protected] 8, 00, 000.00 71, 331.00* 8, 71, 331.00 nov-2018
3.[protected], 40, 000.00 19279.00* 3, 59, 279.00 nov-2018
Total 1, 76, 747.00

While going through the insurance policies it is learnt that against the premium charges of rs - 176, 747.00 i have got insurance policies as below:-
(B)
Sl no. Policy no- tenure premium paid insurance co.
1 2156/00114964/0071/000/00 20.09.2017 to 19.09.2027 2, 360.00 chola ms
2860/00146164/0384/000/00 20.09.2017 to 19.09.2018 189.00 chola ms
2860/00146164/0384/000/01 20.09.2018 to 19.09.2019 189.00 chola ms
2860/00146164/0384/000/02 20.09.2019 to 19.09.2020 189.00 chola ms
2860/00146164/0384/000/03 20.09.2020 to 19.09.2021 189.00 chola ms
2860/00146164/0384/000/04 20.09.2021 to 19.09.2022 189.00 chola ms
Sub total (A) 3, 305.00
2156/00108572/0025/000/00 31.12.2016 to 30.12.2027 6, 325.00 chola ms
2868/00112641/0113/000/00 31.12.2016 to 30.12.2017 4, 762.00 chola ms
2868/00112641/0113/000/01 31.12.2017 to 30.12.2018 4, 762.00 chola ms
2868/00112641/0113/000/02 31.12.2018 to 30.12.2019 4, 762.00 chola ms
2860/00122386/0447/000/00 31.12.2016 to 30.12.2017 460.00 chola ms
2860/00122386/0447/000/01 31.12.2017 to 30.12.2018 460.00 chola ms
2860/00122386/0447/000/00 31.12.2018 to 30.12.2019 460.00 chola ms
2860/00122386/0447/000/00 31.12.2019 to 30.12.2020 460.00 chola ms
2860/00122386/0447/000/00 31.12.2020 to 30.12.2021 460.00 chola ms
Dhfl pramerica gc[protected]. 15975.18
Sub total (B) 22, 911.00
Grand total (A+b) 42191.18

It is clear from the chart that i was charged for rs-157468/-but policies was provided for rs-42191.18 henceforth it is requested to refund me the difference amount of rs-1.34, 555.82 with applicable interest applicable to the home loan repayment defaulters from the date of sanction i. E 16.11.2016 to the date of refund.
A letter in this regard was sent to chola ms general insurance co. Ltd a nd they have replied that, chola ms has received rs-32, 900/- only. As against the total premium of rs-1, 57, 468.00

It is requested to do the needful at the earliest by paying difference of rs-
1, 34555.82/- principle with interest in the name o[censored]ndersigned.

A copy of this letter is being sent to banking lokpal for record and reference and early hearing of the matter.

Thanking you,
Yours faithfully,

(Mahavir prasad chhipa)
Plot no-8, near ankit school, old rto, chandra colony,
Bedwas, udaipur (Rajasthan.) m-[protected] mail address - [protected]@rediffmail.com

To,
The managing director,
Cholamandalam ms general insurance co ltd,
2 nd floors, dare house, 2 nsc bose road, chennai 600001.

To,
Smt. Madhavi sharma,
C/o rbi, rambagh circle, tonk road, post box no-12, jaipur. Ph no[protected], [protected]@rbi.org.in