[Resolved]  Dewan Housing Finance Corporation [DHFL] — loan closed but original documents not given since 75 days.

Address:Narayani building , rashbihari near gariahat kolkata, Kolkata, West Bengal

My loan number with dhfl 1174, already closed my loan on 28th of aug 2019 but till now they are not provide me my original documents, and also unable to tell me to delay for the documnetation, generally 45 days are time for document collection but today 15th of nov 2019 its around 75 days to go but till now they are unable to track my document, please look in to the matter and provide my document.

Regards
Vikash tiwary
Was this information helpful?
No (0)
Yes (0)
Dec 30, 2019
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Vikash,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Verified Support
Nov 27, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Vikash,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Complaint comments 

Comments

My email id [protected]@gmail.com and my mobile number is [protected]/[protected].

Regards
Vikash tiwary
Have you got your documents now? because I am also going to foreclosure my homeloan and worried about the documents handover. plz do inform me if you get back your all documents. my email is [protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dewan Housing Finance Corporation [DHFL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1046
    Pending
    0
    Resolved
    738
    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
    View all Dewan Housing Finance Corporation [DHFL] contact information