[Resolved] Dewan Housing Finance Corporation [DHFL] — loan closed but original documents not given since 75 days.
V
Vikasht1011
from Kolkata, West Bengal
Address:
Narayani building , rashbihari near gariahat kolkata, Kolkata, West Bengal
My loan number with dhfl 1174, already closed my loan on 28th of aug 2019 but till now they are not provide me my original documents, and also unable to tell me to delay for the documnetation, generally 45 days are time for document collection but today 15th of nov 2019 its around 75 days to go but till now they are unable to track my document, please look in to the matter and provide my document.
Regards
Vikash tiwary
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Dec 30, 2019
Complaint marked as Resolved
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Vikash,
We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number as well to help us trace your issue and resolve it at the earliest.
Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.
Regards,
DHFL Team
Verified Support
Nov 27, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Vikash,
We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.
Regards,
DHFL Team
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Have you got your documents now? because I am also going to foreclosure my homeloan and worried about the documents handover. plz do inform me if you get back your all documents. my email is [protected]@gmail.com
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Regards
Vikash tiwary