[Resolved] Dewan Housing Finance Corporation [DHFL] — Loan statement / why the option is not available for customer | |||||
Dear sir, My loan account no.3177 i have required loan a/c statement since beginning to till date & copy of sanction letter. Already sent email to you company. But till date your nodalofficer not any response. I have not time to visit your branch. So kindly send on my email (Vijay. Sharma.[protected]@gmail.com) And kindly provide on your dhfl site. So customer download to easily. There must be option on the portal, not sure why it is not there Please help me to get the same asap Was this information helpful? | |||||
Jun 26, 2017 Complaint marked as Resolved Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint. Verified Support May 25, 2017 Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Vijsha, We have forwarded your query to the concerned team. However, request you to share your mobile number as well to help us trace your issue and resolve it at the earliest. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com. Regards, Team DHFL Verified Support May 26, 2017 Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Vijsha, We understand that our customer care team has looked into your query and provided the best possible resolution via email. We hope we have been able to clarify the concern raised by you. For any other account related query you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on[protected]. Regards, Team DHFL | |||||
2 Comments | |||||
Comments
Hi sir,
I still dont have any answer of my simple question ...
From next time I will attached mail communication copy and phone recording copies of your mentioned no and mail ID
I still dont have any answer of my simple question ...
From next time I will attached mail communication copy and phone recording copies of your mentioned no and mail ID
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+91 22 6600 6999
+91 22 6106 6800
201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
I have Minus balance in my loan account no 00002957, i have home sheld policy of Rs. 24446/- I was applied for refund of my - 4000/- and balace amount of policy before one month still I don t have any refunds in my given account,
I was closed my loan in month of april 2017.
We are keen to assist you with your concern. Kindly message us your email ID and mobile number so that we can contact you.
Alternatively, you can call us on 1800 3000 1919 or email us at [email protected].
Regards,
DHFL Team
Same thing happened with my home shield policy refund ...
I was send lots of mail to both mail id
After a long two month follow up I was raised this complaint ...
We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.
Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].
Regards,
Team DHFL