Dewan Housing Finance Corporation [DHFL] — my fixed deposit returns on maturity

Address:

Flat 3, Second Floor, Anil Plaza, 356/21A N.S.C. Bose Road, Kolkata, West Bengal, 700047

Hello, i have a fixed deposit with dhfl, non-cumulative quarterly interest scheme, maturing on 18 november 2019. The fdr number is 787459. The deposit amount is inr 47000. I received my last quarterly interest on 30.09..2019.
There is disturbing news about dhfl. All premature fd withdrawals were stopped many months back. Even repayment of fd on maturity stopped from 1st october 2019. Since i am supposed to submit my fdr certificate 15 days before maturity, and i need the money very urgently on maturity on 18 nov 2019, i need clear information and instruction from dhfl highest authorities about redemption of my total fd amount (Inr 47000 plus accrued interest on 18 nov).
My attempt to get clear information about my fd money through company's customer care number has been useless so far. Therefore, i am lodging formal complaint through this forum for quick and satisfactory response from dhfl highest authority. You must attend to your fd investors who reposed faith in your company through years.

Waiting for your prompt reply.

Mr asit niyogi