[Resolved]  Dewan Housing Finance Corporation [DHFL] — no action taken for the application submitted for pmay clss scheme

I have submitted all the documents for availing the benefit of the Pradhan Mantri Awas Yojana (PMAY). Got a response on 5th January, 2019 from the bank stating that my application has been forwarded to the concerned department and will get a response within 7 working days. Till now no response has come. When I followed up they are saying now that application pending due to non-submission of documents. Response from DHFL is very poor, no accountability & responsibility. Irrelevant questions they ask without having some common sense. I have sent them the documents again today. Please ask them to process the request at the earliest.
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Jul 28, 2019
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Ratnamala,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan account number. so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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