Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — non disbursement of loan.

rajkumarsmcs

from Agra, Uttar Pradesh

Address:	Amroha, Uttar Pradesh, 244223
Website:	www.consumercomplaints.in

Respected sir, greetings.
Even after completion of all the lega formalities, dhfl branch of moradabad is not responding for loan which was applied by my for purchase of land plus construction in the month of may, 2018. No initiative was taken to provide the information time to time by the branch. I paid incurred about rs. 10, 000 behind this loan. What's the problem, throughout the process of loan they did not call me. I was calling and getting the information. What the documents they asked i given. Till today there is no satisfactory response.
I want to take legal action against the branch and branch manager.
Pls suggest me the way. Do the needful.

Raj kumar chandrabanshi
[protected].

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Sep 25, 2018

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Raj kumar,

We have forwarded your query to the concerned team. However, request you to share your email ID and loan account number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL

Verified Support

Aug 21, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Raj kumar,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL

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Comments

Nussu

from Manuguru, Telangana

Once he is telling that loan was sanctioned and next time marketing executive is telling rejected.after keeping the file for about 2 1/2 months.after the answer what should I do, wheather should I live or die, because I am a small business owner, if I get a loss of 2, 20, 000 then who will be responsible for this

Dewan Housing Finance Corporation [DHFL] Customer Care's response, Aug 8, 2018

Verified Support

Dear Customer,

We are keen to assist you with your concern. Kindly share us your email ID, mobile & loan application number so that we can contact you.

Alternatively, you can call us on 1800 3000 1919 or email us at [email protected].

Regards,
DHFL Team

Dewan Housing Finance Corporation [DHFL] Customer Care's response, Aug 10, 2018

Verified Support

Dear Customer,

We would like to inform you that we are yet to receive your email ID, mobile & loan application number. Please share the same as it will help us get in touch with you at the earliest.

Regards,
DHFL Team

Dewan Housing Finance Corporation [DHFL] Customer Care's response, Aug 13, 2018

Verified Support

Dear Customer,

Your query is of utmost importance to us. However as we have not received your email ID, mobile & loan application number. Your concern has been closed from our end.

Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

Regards,
DHFL Team