[Resolved] Dewan Housing Finance Corporation [DHFL] — not acceptable loan conditions. | |||
Dear team, I am vijeta gupta and i had applied for home loan from dhfl. It has been approved & i got sanction letter approved for inr~28, 61000/- My application no:[protected]. 1-the document also had an additional inr ~1, 61, 000/-approval for some additional insurance amount, which is mentioned as a optional. 2-processing fees which is mentioned 1.5% in the senction letter. 3- roi 9.3% given by you. But i am not setisfy with above conditions. If you can reduce & send me revise letter as per mentioned below mail id accordingly so only i am ready to take a loan from dhfl otherwise i ll search better option from another company. 1- i am agread with only propety insurance & other all insurance charges not acceptable to me. 2-processing fees should be 1% only instead of 1.5%. 3- roi should be 9.0% maximum. My details :- Vijeta gupta [protected]@gmail.com [protected] [protected] Pls look it & take on priority basis. Kindly confirm asap. Regards, Vijeta guptaa Was this information helpful? | |||
Nov 14, 2017 Complaint marked as Resolved Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint. Verified Support Sep 29, 2017 Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Vijeta Gupta, We have forwarded your query to the concerned team. However, request you to share your mobile number as well to help us trace your issue and resolve it at the earliest. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com. Regards, Team DHFL Verified Support Oct 13, 2017 Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Vijeta Gupta, We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com. Regards, Team DHFL | |||
 2 Comments | |||
Comments
I am loan holder in Dewan Housing finance Limited vijayawada branch. I am changing the loan to some other bank . I submitted sanction letter from takeover bank so I requested closing balance letter from DHfL on 26th of September 2017 but still today they didn't give any closing balance letter every day am asking but they keep on delay the process.
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Oct 12, 2017
Verified Support
Dear Mr. M Y VNS Ramarao,
We are keen to assist you with your concern. Kindly message us your email ID, mobile & loan a/c no. so that we can contact you.
Alternatively, you can call us on 1800 3000 1919 or email us at [email protected].
Regards,
DHFL Team
We are keen to assist you with your concern. Kindly message us your email ID, mobile & loan a/c no. so that we can contact you.
Alternatively, you can call us on 1800 3000 1919 or email us at [email protected].
Regards,
DHFL Team
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Oct 16, 2017
Verified Support
Dear Mr. M Y VNS Ramarao,
We would like to inform you that we are yet to receive your contact details. We request you to share the same as this will help us to get in touch with you at the earliest.
Regards,
Team DHFL
We would like to inform you that we are yet to receive your contact details. We request you to share the same as this will help us to get in touch with you at the earliest.
Regards,
Team DHFL
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Oct 24, 2017
Verified Support
Dear Mr. M Y VNS Ramarao,
Your complaint is of utmost importance to us. However as we have not received your details your complaint has been closed from our end.
Kindly get in touch with our team on [email protected] or via phone 1800 3000 1919 for further assistance.
Regards,
DHFL Team
Your complaint is of utmost importance to us. However as we have not received your details your complaint has been closed from our end.
Kindly get in touch with our team on [email protected] or via phone 1800 3000 1919 for further assistance.
Regards,
DHFL Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
73%
Complaints
1046
Pending
0
Resolved
738
![Dewan Housing Finance Corporation [DHFL] Phone](/img/bn/phone.svg "Dewan Housing Finance Corporation [DHFL] Phone"){kind=small}
+91 22 6600 6999
+91 22 6106 6800
![Dewan Housing Finance Corporation [DHFL] Website](/img/bn/www.svg "Dewan Housing Finance Corporation [DHFL] Website"){kind=small}
![Dewan Housing Finance Corporation [DHFL] Address](/img/bn/location.svg "Dewan Housing Finance Corporation [DHFL] Address"){kind=small}
201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
We are keen to assist you with your concern. Kindly message us your email ID, mobile & loan a/c no. so that we can contact you.
Alternatively, you can call us on 1800 3000 1919 or email us at [email protected].
Regards,
DHFL Team
We would like to inform you that we are yet to receive your contact details. We request you to share the same as this will help us to get in touch with you at the earliest.
Regards,
Team DHFL
Your complaint is of utmost importance to us. However as we have not received your details your complaint has been closed from our end.
Kindly get in touch with our team on [email protected] or via phone 1800 3000 1919 for further assistance.
Regards,
DHFL Team