[Resolved]  Dewan Housing Finance Corporation [DHFL] — not accepting foreclosure dd because of pmay subsidy benefit,

Address:Nashik, Maharashtra

My self akash balak from nashik, having loan account number [protected], because of high interest rate 10.67% and not entertaining for change of the ecs date, i decided to foreclose (Balance transfer) my home lone and move to another bank with interest rate 8.67%.
I have foreclosure letter dated 6th may 2019 from dhfl. Today (9 july, i presented at dhfl nashik branch with foreclosure letter and demand draft.
But concerning officer mr. Shripathi bhat and branch manager denied to accept it.
Initially they were giving reason that i availed the benefit of pmay subsidy.
Then i discussed with him and requested to give any resolution or pmay rule that no one can foreclose (Balance transfer) home loan after availing pmay subsidy.
Then branch manager started to saying another reason that i have to refund subsidy amount to the dhfl. Just i confirmed this is not a rule with pmay office.
If you are not able to accept my foreclose home loan, then just give me a reason in written on your company letter pad so i can do a legal action.
Email - [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2019
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear ‎Aakash,

We have forwarded your query to the concerned team. However, request you to share your mobile number to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dewan Housing Finance Corporation [DHFL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1046
    Pending
    0
    Resolved
    738
    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
    View all Dewan Housing Finance Corporation [DHFL] contact information