[Resolved]  Dewan Housing Finance Corporation [DHFL] — not disbursement from dhfl and unsatisfied customer service and refund the unnecessary interest

Address:Chhindwara, Madhya Pradesh

Hello sir,
Application no[protected], loan code - 4898
Sorry to say my experience with dhfl branch chhindwara (M. P.) is very bad.
My last payment of home loan is pending from last 2 months.
That issue occurred before 4 months ago. Till no disbursement and they (Chhindwara branch) telling to wait for couple of months.. Disbursement paid after 4 months.
Dhfl chhindwara your customer service center also no idea of disbursement start.
I called your branch but they replied me "we can't do anything and if you want plz change the bank"
What the unprofessional answer they given. And why i give a interest of 5 months which paid.
Till today i paid 5 months extra interest. I am mailing 3 times to dhfl but no reply till today.
[protected]@dhfl.com,
[protected]@dhfl.com,
[protected]@dhfl.com

Plz understand my situation.
You people never understand, what situation customer face..
Till today my last installment not pay. And you chhindwara branch give no ans for this. They only told no idea.
I hope my problem solve till monday. If not dhfl hq and chhindwara branch responsible for all.

Thanks
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Apr 3, 2019
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Feb 16, 2019
Updated by Aashu Thakre
After 18 feb i stop all check which I deposite to you. And I never paid extra interest. Last part of disbursement pay.
Verified Support
Feb 18, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Aashu,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Verified Support
Feb 28, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Aashu,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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