Submit a Complaint
Loans
Dewan Housing Finance Corporation [DHFL]

[Resolved]  Dewan Housing Finance Corporation [DHFL] — not giving proper response to close my loan

Dear sir,

Dhfl - fraudulent activities in dhfl, tuticorin,

My name is vetrivel

I had applied for a home loan at last year in tuticorin branch, still am paying my pre-emi amount of rs.7075 (Total paid - rs.84900). They are not ready to process my loan to next level.. So am planning to close my loan for their worst service and worst customer handling..

I checked with my branch to close my loan and huge delay from them and sent pre closed amount deatils.. I paid my pre closed amount at this month first week.. But still i didn't get any closing mail or any response from your end..

Pre-closed amount - 975818
Closing charge - 4000+

Customer name – vetrivel m
Application no – 01446942

Do the need full.. Thank you..
Was this information helpful?
No (0)
Yes (0)
Jun 9, 2018
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Apr 17, 2018
kumarabhishek1988's response I don't know why DHFL has mentioned customer care no if we do not get any solution from there.
Verified Support
Apr 23, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Vetrivel,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Apr 24, 2018
Updated by Vetrivel M DHFL Team,

Mail Id - [protected]@gmail.com
Phone - [protected]

What is the solution for my issue..? I want to pay extra 1 month Pre EMI amount to get my documents.. This is what you helping customers.?
Verified Support
Apr 25, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Vetrivel,

We have forwarded your concern to our team for resolution and they shall revert to you within 72 hours.

Regards,
Team DHFL
Verified Support
Apr 26, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Vetrivel,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
May 03, 2018
Updated by Vetrivel M DHFL Team,

We have forwarded your concern to our team for resolution and they shall revert to you within 72 hours.
- What is the solution and when will get it from your end ??
Complaint comments 
2 Comments

Related Dewan Housing Finance Corporation [DHFL] reviews

[Resolved]Dewan Housing Finance Corporation [DHFL] - Clss application number not gave by DHFL2[Resolved]Dewan Housing Finance Corporation [DHFL] - Unethical behaviour, charging of predatory rate of interest1[Resolved]Dewan Housing Finance Corporation [DHFL] - Request to return the Original documents & NOC[Resolved]Dewan Housing Finance Corporation [DHFL] - Loan irrulagarlties on Top-up loan[Resolved]Dewan Housing Finance Corporation [DHFL] - Closure letter1
View all 1046 Dewan Housing Finance Corporation [DHFL] Reviews

Comments

Hi,
My name is Abhishek Kumar my HL Account no is 00003550 I am trying to download my provisional certificate from my log in but that option is no more there. please help me to download my certificate.
Reply
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 25, 2018
Verified Support
Dear Mr. Abhishek Kumar,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

Regards,
Team DHFL
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 26, 2018
Verified Support
Dear Mr. Abhishek Kumar,

Our team tried contacting you, however, they couldn't get through. Request you to share with us your loan application number & mobile number as it will help us to connect with you soon.

Regards,
Team DHFL
Dewan Housing Finance Corporation [DHFL] Customer Care's response, May 3, 2018
Verified Support
Dear Mr. Abhishek Kumar,

Our team tried contacting you, however, they couldn't get through. Request you to share with us your loan application number & mobile number as it will help us to connect with you soon.

Regards,
Team DHFL
DHFL Team,

Mail Id - [protected]@gmail.com
Phone - [protected]

What is the solution for my issue..? I want to pay extra 1 month Pre EMI amount to get my documents.. This is what you helping customers.?
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dewan Housing Finance Corporation [DHFL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1046
    Pending
    0
    Resolved
    738
    View all 1046 Dewan Housing Finance Corporation [DHFL] reviews & complaints
    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
    View all Dewan Housing Finance Corporation [DHFL] contact information