Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — not giving property papers after closing 1 loan (hyb36908)

srichinna1987

Address:	Hyderabad, Andhra Pradesh, 500034
Website:	www.dhfl.com

I had 2 nri home loans from dhfl (Hyb36908 &hyb36909), i had opted for a balance transfer to axis.

1 loan got approved for bt in axis bank, so i had closed one loan in dhfl.

At the time of payment in dhfl, no one informed me that you will not get the property papers if you close only 1 loan.

They had asked me to come after 2 weeks to collect the papers, after 2 weeks they say that these both loans are linked to each other we can not release this papers until you close the other one.

Its been almost 1-year i'm stuck with this issue, axis bank is back of me for papers dhfl never responds in a good way or do needful on this.

In last 5 years, i never had a single bounce of emi, dhfl customer service office is so pathetic in hyderabad ameerpet.

No one helps you over their nor respond for you its such a mess.

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Nov 17, 2018

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Sep 20, 2018

Updated by srichinna1987 how it has been resolved when no action has been taken on this.

Verified Support

Oct 04, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Customer,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan application number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team

Oct 04, 2018

Updated by srichinna1987 my email id is [protected]@gmail.com and loan code is Hyb36908