Dewan Housing Finance Corporation [DHFL] — not refunding cholamandalam insurance amount

Address:

DHFL Dahisar Branch, Mumbai City, Maharashtra, 400093

Dear Sir,

I, Laxmi Ashok Ghosh closed my home loan in December 2018 . My loan Application No 01184385 and that time they had told they will refund the Cholamandalam Insurance amount in February 2019. I waited for 3 months

So again in 27th March 2019, I visited the Dahisar Branch and they assured you will get the amount before 26th April as already Cholamandalam has credited in DHFL account. But yet DHFL has not credited in my account.

Priya Udaiyar from Dahisar Branch asked on 23rd April again for scanned cancelled cheque, which i mailed immediately. But after that no response .
After that I have written twice but no response from their end. Everytime DHFL response team writes, will get back to you.

I am feedup writing to them and visiting them . No one picks up on the landline number also. I am working woman, cant take leaves everytime.
Pl. take necessary action against them.

Enclosed attached photo of the entire mail till date.

Regards,
Laxmi Ghosh