[Resolved]  Dewan Housing Finance Corporation [DHFL] — pathetic and poor service by dhfl-application no[protected]

Address:

Lucknow, Uttar Pradesh

Dear DHFL Team,

I would like to bring to your notice that I have applied loan of rupee 6 Lacs in DHFL Branch Madan Mohan Malaviya Marg Lucknow. My application no is[protected].
I have given all the relevant documents, which is asked, to me by DHFL. And after multiple follow-ups I got a sanctioned letter[protected]Attached) of rupee 654735 against applied Loan rupees 600000.
No one Informed me about Insurance part of rupee 54735 prior that also 2950 rs deducted from my account as a processing charge by DHFL. Now no body is giving a response of the status of Sanctioned Loan.
This is to inform you that your customer service is very very poor and pathetic. Your representative is not aware of rules and guidelines or mis guiding the customer’s which is very disheartening.
As per your representative they are not able to disburse me a loan due to some reason after that when I asked to return the all documents & Cheque they are saying to me to give in writing that now I don’t want to take a loan?????
I have mentally as well physically and financially tortured by DHFL as I have visited to many times……. DHFL Sucks these people are not worthy they always try to fool customers.
Now I want to cancel my Loan request & don’t want to take a loan from DHFL.
This is to request you to return my all documents & cheque in next 10 days otherwise I have to go for consumer court.