[Resolved]  Dewan Housing Finance Corporation [DHFL] — pmay scheme

Hi team,

We have applied loan in early months of 2017 on my husband's name and loan account number is 1664 and also my relative applied loan in same bank account no is 1660. We both are struggling to apply pmay. We have called customercare and checked with rajhamundry branch where actually we have taken loan and also main branch ameerpet. Noone have the full knowledge on pmay scheme. Also, my relative (1660 loan id) mailed to all the mails, [protected]@dhfl.com, [protected]@dhfl.com, [protected]@dhfl.com. We didnt get any information on pmay scheme. One will say goto ameerpet branch, they will say they wont accept its in out pincode list. By december 2017, scheme will end and who will take responsibility for this. Will dhfl pay money to us as they failed to apply scheme or do they give any benefits? Or will they apply scheme for us.

Very highly disappointed with dhfl service. Please solve this issue asap
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Dec 11, 2017
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Santhi,

We have forwarded your query to the concerned team. However, request you to share your mobile number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com

Regards,
Team DHFL
Nov 14, 2017
Updated by Santhi2810
Hi Team, I have shared my mobile number through email, [protected] is my number. Please confirm if DHFL Failed to apply PMAY for loan account 1660 and 1664, Are you ready to pay from DHFL ? I have all the emails which I sent and response I received to file a complaint against this which you people are misleading and taking irresponsibility in applying govt authorized scheme before dec 31st 2017 with help of legal people.
Verified Support
Dec 11, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Santhi,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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