Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — Poor customer service in Jayanagar sangam circle Bengalore branch

vadivel govindasamy

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

I made one very big mistake by choosing dhfl for plot purchase loan. Dhfl is charging more processing fees than anyone. Not decreased rate of interest as per the recent RBI changes these people offered poor customer service once loan is given that's it they won't battered about customer post sanction. Recently I have approached for asking reducing g ROI as I came to know that current market rate is less, dhfl people are not going for reduction. This for every one looking for dhfl, my kind request is not to go for dhfl as there customer service is extremely very very poor . I don't have words to express my difficult with dhfl kindly understand n be careful with dhfl cheaters.

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Apr 30, 2017

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2017

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Vadivel Govindasamy,

We are keen to assist you with your concern. Kindly message us your email ID, mobile & loan a/c no. so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team

Verified Support

Mar 22, 2017

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Vadivel Govindasamy,

We would like to inform you that we are yet to receive your contact details. We request you to share the details with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team

Verified Support

Mar 29, 2017

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Vadivel Govindasamy,

Your complaint is o[censored]tmost importance to us. However as we have not received your contact details. Your complaint has been closed from our end.

Kindly get in touch with our customer care team on [protected]@dhfl.com or via phone[protected] for further assistance.

Regards,
Team DHFL