[Resolved] Dewan Housing Finance Corporation [DHFL] — provisional it certificate
D
d4denny
Address:
401105
Website:
www.dhfl.com
I am not able to download the provisional it certificate for fy 18-19 for account no.01073864 from the dhfl portal. I have sent an email to borivali branch but no response, when contacted the customer care they to are not able to help with it as some system upgradation is goin on and will be able to provide after 3-4 days. Not able to understand how come they are not able to generate the provisional statement but able to process the transactions in the customers account for debiting their accounts.in this scenario how they come to know what amount is to be debited, in case of new loans what is the emi to be debited in this month, in case if the customer has to make foreclosure then how will he be able to know what is outstanding shall he wait till dhfl resolves their issue and bear the excess interest cost.
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May 25, 2018
Complaint marked as Resolved
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Customer,
We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number as well to help us trace your issue and resolve it at the earliest.
Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.
Regards,
Team DHFL
Verified Support
Apr 24, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Customer,
We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same.
Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.
Regards,
Team DHFL
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We have forwarded your query to the concerned team. However, request you to share your mobile number as well to help us trace your issue and resolve it at the earliest.
Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].
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My loan a.c. no. 00005892 name
harsidaben j. Bhatti
Emil. [protected]@ gmail.com
We have forwarded your query to the concerned team. However, request you to share your mobile number as well to help us trace your issue and resolve it at the earliest.
Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].
Regards,
Team DHFL
We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same.
Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].
Regards,
Team DHFL