[Resolved] Dewan Housing Finance Corporation [DHFL] — provisional it certificate

 
2 Reviews
 d4denny on Apr 19, 2018
I am not able to download the provisional it certificate for fy 18-19 for account no.01073864 from the dhfl portal. I have sent an email to borivali branch but no response, when contacted the customer care they to are not able to help with it as some system upgradation is goin on and will be able to provide after 3-4 days. Not able to understand how come they are not able to generate the provisional statement but able to process the transactions in the customers account for debiting their accounts.in this scenario how they come to know what amount is to be debited, in case of new loans what is the emi to be debited in this month, in case if the customer has to make foreclosure then how will he be able to know what is outstanding shall he wait till dhfl resolves their issue and bear the excess interest cost.
Complaint marked as Resolved May 25, 2018

Complaint Status


[Apr 19, 2018] Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 20, 2018
Dear Customer,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at response@dhfl.com.

Regards,
Team DHFL
Verified Support
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 24, 2018
Dear Customer,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same.

Alternatively, you may call us on[protected] or email us at response@dhfl.com.

Regards,
Team DHFL
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Plz sir give me my loan stetment 2017 / 18 imidetli full stetment
My loan a.c. no. 00005892 name
harsidaben j. Bhatti
Emil. Rudrap8787@ gmail.com
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 23, 2018
Verified Support

Dear Mr. Piyush bhatti,

We have forwarded your query to the concerned team. However, request you to share your mobile number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on 1800 3000 1919 or email us at response@dhfl.com.

Regards,
Team DHFL
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 24, 2018
Verified Support

Dear Mr. Piyush bhatti,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same.

Alternatively, you may call us on 1800 3000 1919 or email us at response@dhfl.com.

Regards,
Team DHFL

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    40%
    Complaints
    455
    Pending
    167
    Resolved
    139
    phone
    +91 22 6600 6999
    +91 22 6106 6800
    location
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
    Dewan Housing Finance Corporation [DHFL] - provisional it certificate