Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — rate of interest regarding existing home loan

Bhaskar Jogi

from Adoni, Andhra Pradesh

Address:

Visakhapatnam, Andhra Pradesh, 530011

Dear sir, iam one of the dhfl home loan customers, this is regarding my home loan interest rate, recently all private and nationilsed banks reduced their home loan interest rates and maximum banks applied new reduced interest rates to all existing home loan customers. But my dhfl vsakhapatnam city branch refuses to reduce the rate of interest to my existing home loan which is under variable option. I visited to my branch office regarding home loan, they replied if i pay 3000 rupees then the rate of my existing rate of interest would come down from 9.6 to 9.0. Only. This is very less deduction margin than other banks. Is this true???., because all of my collegues existing home loans reduced to 8.35.

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Aug 31, 2017

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2017

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Bhaskar Jogi,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile and loan account number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL

Verified Support

Jul 28, 2017

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Bhaskar Jogi,

We would like to inform you that we are yet to receive your details. We request you to share the same with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you.

Regards,
Team DHFL

Verified Support

Jul 31, 2017

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Bhaskar Jogi,

Your concern is o[censored]tmost importance to us. However, as we have not received your details. Your complaint has been closed from our end.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL