[Resolved]  Dewan Housing Finance Corporation [DHFL] — recurring account with dhl

Dear team,

We requested dhfl team to open rd account for one year with emi of rs. 1000/- p. M. Initially we took several followup to open an account and still i am chasing with them to regularise their emi system and online deduction of amount from my account details which has been shared with them. For which i am following with them but no proper response with their customer care exec. And on mail they are just responding that they need some more time to regularise the same. Now i am fed with their service. Request your help on this case. Or else ask them to refund my money.

Cust id: 10033184
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Dec 27, 2017
Complaint marked as Resolved 
Refunded my money
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Dec 14, 2017
Updated by JigarThakker
Hi,

you can mark me mail @ jigar.[protected]@gmail.com for any more further details.
Verified Support
Dec 15, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Jigar Thakker,

We have forwarded your concern to our team. However, request you to share your mobile number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com

Regards,
Team DHFL
Dec 15, 2017
Updated by JigarThakker
Dear DHFL Team,

You can trace my all the details from the customer ID which is already shared. However, I am complaining on behalf of Mr. Kapil Palan and I am sharing his mobile no. Kindly contact him and resolve the same.

Mobile No. [protected], [protected]

And any thing update you can share me on my mail id i.e. jigar.[protected]@gmail.com .

Cheers,
Jigar Thakker
Dec 19, 2017
Updated by JigarThakker
Dear ICCF Team,

We got reply from DHFL team and they have refunded us Rs. 1000/- but still Rs. 1000/- yet to be refunded. As two cheques were submitted to them each cost to Rs. 1000/-. All the relevant proof of transactions has been submitted to them. Please ask them to process this little fast.

Attaching the relevant proofs for your reference as well. Please refer the highlighted transactions.

Cheers,
Jigar Thakker

Dec 21, 2017
Updated by JigarThakker
Dear ICCF Team,

Please ask the DHFL team by when they are going to revert. As I didn't get any timeline from them.

Thanks in advance.

Cheers,
Jigar Thakker
Dec 23, 2017
Updated by JigarThakker
Dear Team,

Yet I have not received any update from them... request your intervention.

Cheers,
Jigar Thakker
Dec 26, 2017
Updated by JigarThakker
Dear ICCF Team,

Request your intervention on this case. DHFL is at all updating me about progress on this case. And I am chasing them from last 7 to 8 days. And they don't even have courtesy to revert at least. Please help...

Thanks in advance.

Cheers,
Jigar Thakker
Dec 27, 2017
Updated by JigarThakker
Dear Team,

Received money from dhfl. Thanks for your support...

Cheers,
Jigar Thakker
Verified Support
Dec 29, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Jigar Thakker,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same.

Regards,
Team DHFL
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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