[Resolved]  Dewan Housing Finance Corporation [DHFL] — reg. disbursement of loan installment (not given by dhfl from 2 months)

Address:Bareilly, Uttar Pradesh, 243122

TOP URGENT

LOAN APPLICATION NO. : 1776829

BAREILLY (UP) BRANCH

You have sanctioned a loan of Rs. 6, 00, 000/- (Six Lakh only) for us from your Bareilly (UP) branch. (Jointly in the name of Narendra Kumar Mishra & Preeti Mishra). I have received two installments of this loan in time and third installment when I complained. For further reimbursement of balance amount your survey team already (before 20days) surveyed my house & submitted the report of your Bareilly office. My 95% construction work almost completed and only electricity (wiring etc already done only switches & sockets are left) & plumber (only Tanki & Showers are left) works are left. Now I am facing problem to finalization of work.
And I am sorry to inform you that till today I have not received any amount from your Bareilly branch.
When I contacted your Bareilly (UP) branch they told me that their is Audit going on in the branch and installment may reimbursed after Audit.
I have called various authorities regarding this issue but no body response properly on phone number i.e. [protected], [protected], [protected], [protected] (No Response),[protected]No Response), [protected] (Only for New Customer No Response).
I have also received two numbers from Nodel Officer Mr. Sanjeev Gyani but numbers also not responding [protected] & [protected].
I also want to know that you are not reimbursed my loan installment and only interest of loan deducted from my account every month. What is this? I want to give your full installment but your Bareilly office not deducting full installment due to part reimbursement of Loan. My loan reimbursement is pending only in your end.
I request you to Please contact the Bareilly UP branch and reimburse my balance loan amount as soon as possible to I may complete my home.
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Jan 15, 2019
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Narendra,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Verified Support
Nov 28, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Narendra,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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