[Resolved]  Dewan Housing Finance Corporation [DHFL] — regarding foreclosure charges on outstanding principal amount for which source is from other financial institution for a plot loan

Address:

Bangalore, Karnataka, 560057

I had taken a plot loan with application no 01267805 in feb 2016 with floating rate of interest. Now i have decided to foreclosure the loan from other financial institute as they are offering for lower rate of interest.

But when i enquire customer care regarding for, any charges like 1% or 2 % charges or no charges fee on the outstanding principal amount for fore closing the plot loan as the source of funds is from a financial institution.
When i enquire the customer care or branch, they are not giving the correct answer, they informed that only after applying for fore closure letter by paying 572 rs which takes 15 days to get the closure letter.
My question is can t the customer care / branch know the conditions exactly.

So can i know whether there will be any charges like 1% or 2 % or no charges fee on the outstanding principal amount for fore closing the plot loan as the source of funds is from a financial institution.

Please help me regarding this i am not getting any correct response from dhfl customer care/branch.