[Resolved]  Dewan Housing Finance Corporation [DHFL] — regarding property address correction in insurance and bank records

Address:DHFL ,Plot No 151, Jediya Complex Kothri Road, Gummanpura, Kota, Rajasthan 324007, Kota, Rajasthan, 324005

Dear sir,

My name is dharm chand jain, i am a home loan customer of your organisation kota raj branch.

I am approached so many times in your branch to change property address in insurance as well as in your records which is wrongly mentioned flat no.792 whereas correct flat no. Is 601 rergarding this i have submitted to you copy of provisional allotment letter, it's a human error being 792 is my application form no for flat lottery.

Since almost one year gone but still problem not resolved, i talked in branch with ops guy mr anoop more & other senior persons but no result till date, its a very small thing which can be happened in a minutes but waiting from long time.

I don't want to raise complaint but now no more patients, helpless to say that there is no response from branch.

Request to take up on priority to close the issue, a/c details is as follows:

Application no.01511030
Loan a/c no. : [protected]
Name : dhram chand jain
Contact no.[protected]

Thanks /regards
Dharm chand jain
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Jun 11, 2019
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Dharm,

We have forwarded your query to the concerned team. However, request you to share your email ID to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Apr 11, 2019
Updated by Nitesh Jain1984
Please send all communications on below mail id:

nitesh.[protected]@gmail.com
Verified Support
Apr 12, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Dharm,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Regards,
Team DHFL
Apr 19, 2019
Updated by Nitesh Jain1984
We have still not received any resolution of complaint till date, please revert?
Apr 25, 2019
Updated by Nitesh Jain1984
Dear Consumer complaint forum,

Can u check the resolution of compliant, I have not received reply after Apr'17th.

Consumer Complaint No. :CCDIS02177003

Thanks & regards
Verified Support
Apr 25, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Dharm,

We have forwarded your query to the concerned team for resolution and they shall revert to you soon.

Regards,
Team DHFL
Verified Support
May 06, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear ‎Dharm,

We understand that our team has connected with you & has addressed your concern. Kindly acknowledge the same.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
May 08, 2019
Updated by Nitesh Jain1984
There is no team connected & no response from any one, please look into the matter it is approx 1 month is going to complete let me know how much time you will take for a very simple thing.
Complaint comments 

Comments

Dear Consumer complaint forum,

Can u check the resolution of compliant, I have not received reply after Apr'17th.

Consumer Complaint No. :CCDIS02177003

Thanks & regards
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 25, 2019
Verified Support
Dear Dharm,

We have forwarded your query to the concerned team for resolution and they shall revert to you soon.

Regards,
Team DHFL

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    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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