[Resolved]  Dewan Housing Finance Corporation [DHFL] — reversal of total processing fees paid (rs. 17, 110)

Dear sir /madam,
This is to bring to your kind attention that i, mr. Arvind gupta has cancelled my home loan (A/c[protected] vasai (West) due to companies technical issues. This loan was disbursed on dated 28/09/2018 and cancelled on 29/10/2018. As suggested by mr. Yogesh haryan and dhfl, vasai west branch team (Prashad inamdar) to cancel the home loan as disbursements of home loan will not be possible due to some government policy. You can apply to some other bank for home loan. We will revers your total processing fees paid (Rs. 17, 110) and emi and pre emi.
I have received emi and pre emi but still i have not received my processing fees till date. As comited by dhfl, vasai west branch team.
I would be very grateful to you if you could do the needful at the earliest as it is more than two months that we have not received our payment back. I would be obliged if you look into the matter personally and arrange my refund at the earliest.

Thanking you,
Yours sincerely,
Arvind gupta
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Feb 1, 2019
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Jan 01, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Arvind,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Jan 01, 2019
Updated by Arvindsir
My email I.D. is [protected]@gmail.com
Contact number is [protected].
As required by DHFL Home loan.
Jan 12, 2019
Updated by Arvindsir
Dear Sir /Madam,

Till today I have not got any update on my Compliant from DHFL,

I would be very grateful to you if you could do the needful at the earliest as it is more than three months that I have not received my payment back. I would be obliged if you look into the matter personally and arrange my refund at the earliest.
Thank you,
Complaint comments 

Comments

Hi,
My email I.D. is [protected]@gmail.com
Contact No. [protected] loan A/C Details are already shared with you.
I would be very grateful to you if you could do the needful at the earliest.
Thank you
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Jan 3, 2019
Verified Support
Dear Arvind,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Regards,
Team DHFL
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Jan 31, 2019
Verified Support
Dear Arvind,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same.

Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

Regards,
Team DHFL

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