Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — unsupported and misbehaving of dhfl allahabad officer

[email protected]

from Varanasi, Uttar Pradesh

Address:

Allahabad, Uttar Pradesh, 211002

I am Smriti Shukla from Allahabad and i got 20 lac rupees home loan from DHFL October 2017.with this company give me a insurance policy which i don't want.when i got desbursment then i know about the policy.after this i started the process of cancellation according to the insurance company rules in which i need a forwarding of my master policy holder who is the my loan branch manager.for this i went to branch since 6th April but officemen told me that branch manager is not available.i went to branch randomly and till 14th April manager not met me, when i went to office at 16th April manager refused for forward the papers and missbehaving to me, mentally harassing me, I totally disappointed and feeling dishonoured, they are responsible for my financial loss and my mental harrasment.i don't know what is the problem in simple forwarding.i have only way to judiciary at last.

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May 28, 2018

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Ms. Smriti,

We are keen to assist you with your concern. Kindly share us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team

Verified Support

Apr 20, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Ms. Smriti,

We would like to inform you that we are yet to receive your email ID, mobile & loan account number. Please share the same as it will help us get in touch with you at the earliest.

Regards,
DHFL Team

Verified Support

Apr 24, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Ms. Smriti,

Your query is o[censored]tmost importance to us. However as we have not received your email ID, mobile & loan account number. Your concern has been closed from our end.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team