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Dg Shipping — cdc status showing under process,

This is noushad and my cdc application no. Is smo (M)/2018/73686 applied on 24 nov 2018 and still the status is showing under process. Whenever i call its very hard to talk to them as the phone is always busy and for cdc, their is special timing of[protected] if its pending then please do it or reject it by giving proper reason so that i can reapply for it. Its almost 2 months. Please do it as soon as possible because you can take as long as you require but i cant do my job without cdc now.
Please help
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Complaint Status


[Jan 30, 2019] DG Shipping customer support has been notified about the posted complaint.
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    DG Shipping
    Customer Care Service
    Customer satisfaction rating
    11%
    Complaints
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    DG Shipping Phone
    +91 22 2575 2045
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    DG Shipping Address
    9th Floor Beta Building, i-Think Techno Campus, Kanjurmarg (East), Mumbai, Maharashtra, India - 400042
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