Dg Shipping — id mismatch

Address:

High land court a wing ground floor room no 7 bazar road Bandra west, Mumbai City, Maharashtra, 400050

Respected sir, i did seafarer registration and i filled it with all detail and also i update my email id. After that it showed my user id and password. That id is 09gl8050 same as my indos no. Now when i type my id and password in the dg shipping login page it shows that user id and password does not match. I tried several times but it is showing the same and when i clicked on forgot password option it says id doesn't exist. My email id is [protected]@gmail.com. I request you to guide me what to do in this scenario cuz it's important to update my profile for online booking of exams. Hoping to get a solution from your end.
Thanking you, pratik balaram narkar