[Resolved] Dhamaalshop.com — Prepaid order. Provided wrong tracking id for dispatch. No response from customer care
VeVENKATA RAMANA A. on Mar 29, 2016
Dear venkataramana asuri,
We are pleased to inform you that the following items in your order ds35286 has been dispatched and will be reaching you shortly.
You can track your shipment at:
Order no. Ds35286 dt. 13th march 2016 for inr 1, 498.50
Gojavas tracking no.: unidmsp100366 provided by dhamaalshop.com on march 21, 2016.
(You can track your shipment from http://gojavas.com/docket_details.Php?Pop=docno&docno=unidmsp100366)
Gojavas informed that the above mentioned is wrong.
Contacts: customer service team at email@example.com or call us at +91 [protected] (24x7). No response to my numerous mails and not able to get through the phone numbers.
Completely fradulent. Cheating the public with their hard earned money.
Please take stringent action so that they will stop cheating customers.
Thanks again for ordering with us!
Complaint marked as Resolved Nov 4, 2016
[Mar 29, 2016] DhamaalShop.com customer support has been notified about the posted complaint.
DhamaalShop.com Customer Care's response, Oct 04, 2016
This is in regard to your which you placed with our company Dhamaalshop.com
We sincerely apologize to you for the delay in delivery of the products you order is Dispatched through Gojavas Courier and you can track your order in Gojavas Courier site. The tracking number is – unidmsp100366. If you have still not received shipment we request you to please visit your nearest branch along with the details which you have received docket number and take the status printout of it. They will hand over your product to you.
We are trying our best to give the excellent service as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.
Thanks & Regards,
Govinda B B K
Customer Care Team
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G. L. Electronic (Dhamaalshop.com) - Dhamaal Shop is fraud and delivering non relevant products to users