[Resolved] Dhamaalshop.com — Product not delivered and not respond customer care | |||
Dear sir I have purchased vediocon 32" led tv from dhamaalshop. (Videocon 32" hd led. Booking date:16.03.2016. My order id: ds38747 My trcking number:100603 Courier name:gojavas. Dhamaalshop customer care not respond my mails & contact number also. (+91 [protected] (24x7) How to return the product & refund.. My contact no:[protected] My mail id:sateesh. [protected]@gmail.com Was this information helpful? | |||
Nov 4, 2016 Complaint marked as Resolved DhamaalShop.com customer support has been notified about the posted complaint. Verified Support Oct 03, 2016 DhamaalShop.com Customer Care's response Dear Sir, This is in regard to your order no. DS38747which you placed with our company Dhamaalshop.com on the[protected]:07 PM. We sincerely apologize to you for the delay in delivery of the products you order is Dispatched on[protected] Through Gojavas Courier and you track your order in Gojavas Courier site. The tracking number is – 100603. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT. We are trying our best to give the excellent service as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers. Thanks & Regards, Govinda B B K Customer Care Team Dhamaalshop.com +91 [protected] | |||
 5 Comments | |||
Comments
Sir i order in dhamaals hop and i pay online transfer of rs 500 by i didnt get recevied the product with in 15 days
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Sir
mera order no DS39382 hai.18/04/2015 ko book kiya tha. mene videocon led 32'' ka book kiya tha. magar jo mere pass aaya hai wah 6 T-shirt bheja hai. jo ki mere kisi kaam nahi hai. payment mujhe wapis kar do ya to ya sahi item bhej..or meri payment gayi wah GL electronic ko gaya hai. return my payment..
mera order no DS39382 hai.18/04/2015 ko book kiya tha. mene videocon led 32'' ka book kiya tha. magar jo mere pass aaya hai wah 6 T-shirt bheja hai. jo ki mere kisi kaam nahi hai. payment mujhe wapis kar do ya to ya sahi item bhej..or meri payment gayi wah GL electronic ko gaya hai. return my payment..
DhamaalShop.com Customer Care's response, Oct 3, 2016
Verified Support
Dear Sir,
That is a luck by chance offer after the sold out of LED TV stock may i dispatched 6 Branded T Shirts to each customer. If you have not accepted branded t-shirt Product in that case we can give you Dhamaalshop point Equivalent to your amount.
We appreciate your bringing this matter to our attention. We apologies for any inconvenience you suffered and how we will have another opportunity to introduce you to our fine products.
Again, I thank you for bringing the opportunity to correct it.
Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 9025340077
That is a luck by chance offer after the sold out of LED TV stock may i dispatched 6 Branded T Shirts to each customer. If you have not accepted branded t-shirt Product in that case we can give you Dhamaalshop point Equivalent to your amount.
We appreciate your bringing this matter to our attention. We apologies for any inconvenience you suffered and how we will have another opportunity to introduce you to our fine products.
Again, I thank you for bringing the opportunity to correct it.
Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 9025340077
Plot no 22 udyog vihar greater noida surajpur 201306
Mamory card +earphone+charger
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I am ordered mobile and payed full payment on rupay debit card but they showing order was pending plz send the item or otherwise give the money return plz take a reaction early order ID no DS59124 in dhamaal shopingCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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