Dharitri Infraventure Pvt Ltd — non refund of booking amount

Address:Merlin Infinite, 6th floir, suit 606, Sector 5, Salt Lake, Kolkata, West Bengal, 700091

I have booked a 650 sq ft duplex in universia project during may 17 paying rs 20000. The agreement was signed in sep 17 after paying another 3 lakh rupees. I waited for six months and no progress was seen. I then shifted to another project of same builder named new royale enclave. Due to my personal requirement i had submitted a cancellation request on 09 jul 18. As per their company policy they have agreed to refund the booking amount after 5% deduction, within six months. Since dec 18 i am contacting them and every time they refuse to pay saying wait for next month. I am sensing fraud, please help.
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please file case in consumer court through advocate
please file case in consumer court, complain in WBHIRA.

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    Merlin Infinite, 6th floir, suit 606, Sector 5, Salt Lake, Kolkata
    West Bengal
    India
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