DHL Express India — [protected] consignment delivered to wrong address

[email protected]

from Delhi, Delhi

Address:

Flat no 307, Sainivas, Ultan Faliya, Silvassa, DNH., 396230

DHL AWB [protected] has been delivered to wrong address.
dispatched the following consignment in wrong address.
It should be delivered to PMI, Neuchâtel, Switzerland. But delivery guy delivered it at Printing & Converting in Geneva.
How delivery guy hands over consignment without verifying telephone number? Your guys don't accept consignment without pin code, telephone No. Are these just for show?
These are not acceptable from company like DHL.
Our customer is asking us to send some more samples. That must be shipped on Free of Cost basis.
Pls inform how to ship the consignment?

Best Regards,
Sudipta Chakraborty
TCPL, Silvassa
+[protected]

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Comments

venugopal s n

from Bengaluru, Karnataka

Hello Team my shipment left germany 10-15 days ago and the current status as per my vendor says its in India customs due for clearance but from last 1 week its the same status. We are unable to track the same. I can share the screen shot where it shows the shipment is in Bangalore customs clearance.