DHL Express India — Cheaters

Address:

Bangalore, Karnataka, 560076

OK I loved dhl years ago and then slowly their service went bad to worse, I was a regular use of dhl while I used it to send gifts to Australia from India. They lost my item twice and once my item was in Austria instead of Australia. The next time it was delivered to wrong address completely and the person who they delivered too stole few of the items from the box. So I said to myself that's it. And stopped using dhl altogether. This year I've been ordering online clothes etc for personal use. But amazingly even though I've paid shipping, once the goods are in the facility here they call and inform me I have to pay so and so amount if I want my goods to be handed over. I ask them why so they say custom fees, the shocking part is the custom fee is just 500 rupees but this people in june gave me a receipt of 700 change and then came another parcel same month again 700 plus and just yesterday got another call I have to pay 1900 change rupees if I want my parcel while I paid only$40 for my online purchase while the same amount of things have come from the same online shopping website from the US. Amazing they are looters big time. Last month I ordered lenses from the UK and was more expensive site then the clothes I bought from US but the UK website did not use dhl as their courier, I did not get charged any custom duty or delivery charge from that courier. DHL is a big fraud, looting and cheating people of their hard earned money. They should be ashamed, that is all. I've contacted and requested the websites to not use dhl as their international courier service