DHL Express India — dhl parcel [protected] mental harassment

Address:Mumbai City, Maharashtra, 400034

My name is Nirmmala I have a parcel to come thru DHL parcel [protected]
They SMS me to upload proof. I had given my mother mangala & my name in receiver name.

I uploaded my Nirmmala adhar they rejected saying mangala is the consignee so I uploaded her adhar they rejected it saying adress mismatch. So I uploaded builders possession letter. To utter shock they rejected that letter as address proof!!

Deliberately they r mentally harassing me. In the first place Nirmmala yadav is in receiver tittle so they should hv accepted my adhar as proof n done. But no they r harassing us for nonsense rules.
I explained that our place is under redevelopment and we r staying in same area since 1972 but still they rejected builder letter which clearly mentioned correct address. Why??? Despite Nirmmala yadav being mentioned in receiver tittle they rejected her adhar card?? Whyyy???

Pls help me is there any lawyers guild that fights consumers harassed like this?

My document can prove its all valid & these people r deliberately harassing us under name of rules.

Pls see attached it shows two names in consignee tittles.
DHL is harassing us without reason.
+1 photos
Was this information helpful?
No (0)
Yes (1)
DHL Express India customer support has been notified about the posted complaint.
Jul 15, 2019
Updated by nimmi999
DHL is rejecting valid proof and harassing me. After redevelopment builder gave us possession letter. These people are asking 2019 document???? what nonsense is this..?
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DHL Express India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    466
    Pending
    0
    Resolved
    41
    DHL Express India Phone
    +91 22 6678 9000
    DHL Express India Address
    801 A, Silver Utopia, 8th Floor, Cardinal Gracias Road, Chakala, Andheri (East), Mumbai, Maharashtra, India - 400099
    View all DHL Express India contact information