DHL Express India — no consistency and super delay in delivery

Address:Vadakkel House, Changaleeri Post, 678582

Hi,
Rl[protected]in this was my earlier mail to germany and had sent it as a registered post. India post managed the mail very well and delivered to address in an acceptable time. Thank you....
... El[protected]in this was my second mail to germany and it was an urgent mail. That's the reason i did a speed post on the above reference no. India post managed the mail in such a way, the packet left india on the second day. Unfortunately, the international carrier was dhl. They are really super slow in service and after twelve days it's still pending to deliver if it is so, what is the purpose of speed post. Speed post service is slower than normal service. I paid five times more than the normal charge for this speed but no use. I don't think dhl is a good service provider for international service. I know, india post doesn't have any control over international service once it left india. But you should have a tie-up with a responsible international service provider... Really, horrible service. The first package was a normal mail and it reached the destination in 10 days but the second package took more than 12 days even though it was a speed post. Useless couriers services.

Thank you
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